As a professional porcelain tile manufacturer in China, we create huge amounts of products each year and we have our own logistics company to offer sea freight in order to manage these volumes. Our logistics subsidiary can provide traditional services that are normally offered by a forwarding agent, in order to reduce purchasing costs for our buyers. The sea freight service is not limited to Blackstone cargos and is also available to transport other goods as well.
All of our customers that order Blackstone ceramic tiles are treated like VIPs. We provide our customers with the following services:
1. Sea Freight Rate Discount Service
A. For customers ordering Blackstone porcelain products, we promise that we will return 10USD to 20USD to all the customers who successfully booked warehouses through our affiliate international freight forwarding company.
B. For clients transporting goods outside Blackstone, our company provides free searching, inspection, warehousing, payment, docs and export (fumigation, containers loading, customs declaration, insurance) services. We can also help our clients to arrange goods from different suppliers into one warehouse for export and offer a competitive sea freight rate.
2. Sample Delivery Service
Our company can provide free porcelain tile samples according to the buyer’s request and deliver them as soon as possible with freight charge paid by the buyer. We promise to refund the freight charge or sample cost as soon as the buyer places a full container order.
3. Quality Problem Assurance Service
If any of our decorative tiles are found to be damaged or unsatisfactory upon delivery, we promise to solve it within three business days and offer speedy and satisfactory services.